Billing Terms

Billing Terms

These Billing Terms were last updated on January 1, 2023


We, OOMPH Fitness Inc., offer a subscription-based service to the content within the OOMPH App.  All purchases are subject to our Terms of Use.  Different subscription plans may be offered depending on Your location or place of purchase.  The subscription fee will apply regardless of how much or how often You access or use Your subscription. 


In-App Purchase

These include a purchase made via an external App Store, such as the Apple App Store or Google Play Store, or another similar App Store.  An In-App Purchase is purchased from and billed by the respective App Store, not by OOMPH Fitness Inc.


You agree that:

An In-App Purchase is subject to the terms, conditions and other licensing arrangements specified by that App Store provider;

In-App Purchases are processed securely via the payment gateway used by the relevant App Store provider; and 

You must take up with the App Store provider directly any payment-related issues You experience with an In-App Purchase or return requests. Website Purchase

All Website Purchases are processed securely via our third party payment gateway providers, such as Visa, Master Card, Amex, Shopify Pay, Apple Pay, Google Pay and PayPal. You must refer to their terms and conditions for additional information.

All transactions are handled over SSL and are PCI-Compliant. We do not store Your credit card details.


Subject to any free trial period, payment must be made at the time of purchase and before You have access to Your subscription.

Subscriptions to the OOMPH App will be auto-renewed on the first day of Your next billing period.

You must notify the relevant App Store of any change to Your Payment Method.

We will assume your Payment Method is correct and will continue to bill fees and charges relating to Your subscription by Your nominated Payment Method;

If any subscription fees billed to Your account are not processed for any reason We may suspend Your subscription until payment is made in full.

We reserve the right to vary the fees billed for Your subscription-based Products from time to time, but only for the next and subsequent billing periods.

In that event of a variation to the subscription price, we will give You at least 14 days’ notice before it will come into effect; and

If you do not cancel Your subscription within 14 days of the notice of the variation, You will be deemed to have accepted the variation.


Free Trials

Your OOMPH subscription may start with a free trial for a fixed period as specified at the time of sign up.  Free trials are only available to new OOMPH users, and are at the sole discretion of OOMPH, and if you attempt to sign up for an additional free trial You will be immediately charged with the standard subscription price.  We reserve the right to revoke Your free trial at any time.

Unless You cancel before the end of the trial period, Your free trial will automatically roll over to a paid subscription.  Any unused portion of Your free trial period will be forfeited upon purchase of a subscription.



We may offer special promotions, trials, discounts, offers or coupons from time to time directly through OOMPH or through third parties, subject to and on its terms and conditions separate to those of OOMPH. It is Your responsibility to read and understand those terms and conditions.

Any trial offers or subscriptions will automatically rollover to a paid subscription unless canceled at the end of the promotional period, or unless otherwise stated.


You may cancel Your subscription at any time through the relevant App Store.

Unless You cancel at least 24 hours before the start of Your next billing period, you will be charged for the next billing period.  After cancellation, You will continue to have access to the OOMPH App for the remainder of Your billing period.  If We take action to collect any unpaid subscription fees from You, You will pay all costs (on a full indemnity basis) incurred in doing so.

We do not offer refunds or credits for unused subscription periods, accidental purchases, medical conditions, or any similar reason or event, unless required by law to do so.  If you are dissatisfied for any reason, please contact our Support Team at

Further information about cancellation is available at:

Our ‘Help Centre’ page under ‘How Do I Cancel My OOMPH App Subscription’; or

Our Support Team at


Governing Law

The laws in force in Canada govern these OOMPH Billing Terms.



Billing Terms means theses billing terms and conditions outlined herein including any additions or variations of these OOMPH Billing Terms made by Us;

Payment Method means the payment details nominating the account or process by which a customer or subscriber agrees to pay for the Products.

Products means any item including, goods, services, digital products, ebooks, downloads, resource material, online content, and other similar content sold by Us to a customer or subscriber.

Our Terms of Use can be viewed at and our Privacy Policy can be viewed at, including any additions or variations to these policies and disclaimers made by Us;

We or Our or Us refers to OOMPH Fitness Inc.;

You or Your refers to you, the customer or subscriber.